Art platform
- Client
- Art-market company
- Type
- Internal system
- My role
- Architecture and development
- Year
- 2026
Case
The system now does more than half of the team’s manual work.
Challenge
Work ran on WhatsApp and Telegram chats, email and spreadsheets. Requests got lost between channels, reminders lived in people’s heads, and replying to clients took hours.
Solution
I designed and built a platform around how the team actually works — not a generic CRM. Client messages, emails and documents turn into structured requests automatically. AI drafts replies, reads and sends emails and tracks reminders by status. A Telegram bot sends notifications and lets the team confirm actions with one tap.
Result
The system automates over 50% of manual actions. Every request lives on one board, nothing gets lost, and the team works with clients instead of shuffling data. Access is role-based, every action is logged, and failures are reported instantly.
Tech and capabilities
- Web app
- AI processing
- Telegram bot
- Email automation
- Roles & access